This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our website, applications, and furniture sales services.
1. Scope of Application
This policy applies to all individuals who access our website, use our applications, or make purchases from us. It covers information collected directly from you (such as when you shop, register on our website, participate in surveys, or contact customer service) as well as information collected through technical means (such as Cookies).
2. Information Collection and Use of Cookies
2.1 Information Collection
We may collect personal information that you voluntarily provide, such as your name, email address, phone number, shipping address, and payment information. In addition, we collect data related to your interactions with our website, such as pages visited, products of interest, and time spent on the site.
2.2 Use of Cookies
We use Cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website.
Necessary Cookies: Required for the operation of the website (e.g., adding items to your cart and completing purchases).
Analytics Cookies: Help us understand how users interact with our website so we can improve functionality and performance.
Marketing Cookies: Used to display relevant advertisements based on your interests. You can disable these Cookies through your browser settings.
3. Use and Sharing of Information
3.1 Use of Information
We use the collected information to:
Process and deliver your orders;
Provide you with updates, promotions, and special offers;
Improve our website, products, and services;
Respond to your inquiries and requests;
Detect and prevent fraud and illegal activities.
3.2 Sharing of Information
We do not sell or arbitrarily share your personal information with third parties, except in the following cases:
With logistics service providers (such as couriers and shipping companies);
With technical and marketing service providers (in compliance with our privacy requirements);
When required by law, such as in response to lawful requests from judicial or government authorities.
4. Data Storage and Cookies Management
4.1 Data Storage
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. After this period, the data will be securely deleted in accordance with applicable laws and regulations.
4.2 Your Rights Regarding Cookies
You can manage, block, or delete Cookies through your browser settings. Please note that disabling Cookies may affect certain website functionalities. By continuing to use our website, you consent to our use of Cookies.
5. User Rights
You have the right to:
Access your personal data;
Request correction of inaccurate or incomplete data;
Request deletion of your data where legally applicable;
Object to the use of your data for marketing or analytical purposes;
Withdraw your consent to data processing at any time.
To exercise these rights, please contact our privacy team via email. We will respond within the timeframe required by applicable laws.
6. Legal Basis and Compliance
We process your personal data based on the following legal grounds:
Your explicit consent;
The necessity to perform a contract with you;
Compliance with legal obligations;
Our legitimate interests (such as improving services and preventing fraud).
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). We collect only the necessary data and protect it through encryption and access control measures. Your information will not be disclosed to third parties without your consent, except where required by law.
7. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact our customer service or privacy team via email or phone.
