Within 30 days of purchasing home products on our platform, you can request a refund or exchange, provided that the return criteria are met.

      Cookie

      1. What Are Cookies?
      Cookies are small text files sent by a website and stored on your computer, mobile device, or other access devices. These files contain limited data and allow us to recognize your device when you return to our website, helping us remember your preferences, browsing history, and other information to provide a more efficient and personalized experience.

      2. Purpose of Using Cookies

      Improving Website Performance
      Cookies help us record information such as the pages you visit and the duration of your visits. This allows us to better understand how our website is used, optimize its structure and loading speed, and provide smoother navigation.

      Personalized Services
      Cookies can remember your preferences, such as your selected language and browsing history. This enables us to present products and content that are more relevant to your interests and offer personalized recommendations when you return.

      User Behavior Analysis
      We use cookies to collect aggregated data about user behavior and analyze activity patterns on our website. This helps us identify popular products and pages, as well as areas that need improvement, allowing us to continuously enhance our products and services.

      Security and Convenience
      Cookies help verify your identity and ensure secure use of our website. During actions such as payment, cookies can store relevant information to reduce repeated input and simplify your purchasing process.

      3. Types of Cookies

      Session Cookies
      These cookies exist only during your visit and are automatically deleted when you close your browser. They are mainly used to maintain an active session, such as keeping items in your shopping cart while you browse.

      Persistent Cookies
      These cookies remain on your device for a longer period until they expire or are manually deleted. They are used to remember long-term preferences, such as your username, so you do not need to re-enter it each time you visit.

      First-Party Cookies
      These cookies are set directly by our website and are used solely for functions and services related to our own platform.

      Third-Party Cookies
      Some services may involve third parties, such as advertisers or analytics providers. These third parties may set cookies when you visit our website to provide services such as advertising or data analysis. We strive to ensure that such usage complies with applicable laws and our privacy policy.

      4. Managing Cookies

      Cookie Settings Management
      You can manage cookies through your browser settings, choosing to accept, reject, or partially allow them. For more details, please refer to your browser’s documentation.

      Deleting Cookies
      You may also delete cookies stored on your device through your browser settings. Please note that doing so may affect the functionality of the website, such as losing shopping cart data or automatic login features.

      5. Updates to This Cookie Policy
      We may update this policy based on legal, operational, or service changes. Any updates will be prominently posted on our website. We encourage you to review this policy periodically to stay informed of any changes.

      6. Contact Information
      If you have any questions about this Cookie Policy or how we use cookies, please contact our customer service team via email or phone.

      Phone:+1(209)265-2492

      Email:solutions@nestlumee.com

      Address:3641 CLAYTON ROAD 4,CONCORD,CA 94521,United States

      Business Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (EST Time)

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